Frequently Asked Questions.
Once your order is placed, it takes 2–3 business days to process before dispatch. After shipping, deliveries usually reach metro cities within 3–5 days and non-metro areas within 5–7 days.
Once your order is shipped, you’ll automatically receive a tracking link via SMS or WhatsApp. You can use that link to view live updates about your delivery. We’ve partnered with Blue Dart to ensure safe and reliable delivery across India.
You can return or exchange your item within 5 days of delivery, provided it is unused, unwashed, and has all original tags intact. Once we receive and inspect your returned item, your refund will be issued to your original payment method within a few business days.
Orders cannot be cancelled or modified once they’re placed. However, you may return the item after delivery to receive a refund.
For any questions, issues, or feedback, reach out to us at xtmathletics@gmail.com. Our support team typically responds within 2 business days.
Currently, we ship only within India— but stay tuned, as international shipping is something we’re exploring for the future.