Privacy Policy
Last Updated: 03/11/2025
Thank you for visiting XTM Athletics! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Digital Personal Data Protection Act, 2023 (India)and applicable international standards.
1. Information We Collect
We may collect the following types of information when you visit our website, create an account, or make a purchase:
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Personal Information: Name, email address, phone number, shipping and billing address.
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Payment Information: Processed securely through trusted third-party payment providers. We do not store your full payment details.
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Order Information: Product details, purchase history, and preferences.
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Usage Data: Device information, IP address, browser type, and browsing behavior via cookies and analytics tools.
2. How We Use Your Information
We use your personal data only for lawful and necessary purposes, including to:
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Process and fulfill your orders
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Communicate with you about your orders or inquiries
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Send marketing updates (only if you have opted in)
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Improve our products, services, and user experience
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Comply with legal and regulatory requirements
We will not process your data for any purpose beyond what is stated here without obtaining your consent.
3. Sharing Your Information
We do not sell or rent your personal information. We may share limited data with:
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Payment processors (RazorPay)
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Shipping and logistics partners for order delivery (Blue Dart)
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Analytics and marketing tools (Google Analytics, Meta Pixel) to help us understand user behaviour and improve our services
All such third parties are bound by confidentiality and data protection obligations consistent with Indian law and this Privacy Policy.
4. Cookies
We use cookies and similar technologies to:
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Remember your preferences and enhance your shopping experience
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Analyze site performance and traffic patterns
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Display relevant marketing content
You can modify your cookie preferences in your browser settings at any time.
5. Data Security and Storage
We employ administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
Your personal data is stored on secure servers located in India or other jurisdictions that provide adequate data protection. We retain your data only as long as necessary for the purposes stated in this Policy or as required by law.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023, and other applicable laws, you have the right to:
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Access, correct, or update your personal data
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Withdraw consent for processing (where applicable)
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Request deletion of your personal data (subject to legal or transactional retention requirements)
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Lodge a complaint if you believe your data has been mishandled
To exercise any of these rights, please contact us at xtmathletics@gmail.com.
7. Children’s Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in law, technology, or our business practices. The latest version will always be available on our website with the updated effective date.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, please contact us at:
XTM Athletics
Email: xtmathletics@gmail.com
Address: Chennai, India